I've always been okay with the cleansing balm and have tried many since I've never found one that I love. THIS my friends, IS IT! I love the scent - it's got this light apple smell that's really refreshing. When warmed, the balm melts into a light-medium weight oil that removes makeup effortlessly. Most of all, I love this because my skin feels CLEANSED! So clean that I don't even double clean with my regular gel cleanser. AND, my skin doesn't feel dry afterwards, if anything more moisturized. I don't even understand how it's possible, but I LOVE this cleansing balm. I'm so glad I discovered it on a whim. Def a gem find!