I tend to use my hands when I apply toner to my face, I just feel that hands are a little more gentle on the skin!
The toner definitely made my skin feel refreshed, but it did take a bit longer than others to soak into my skin. As with the multi-pads, I did experience a very slight stinging sensation, but it didn't last long.
I can't say that i have seen or felt any noticeable improvements in my skin, but maybe this is a skincare range that requires a bit more time to take full effect.