I ordered this balm in Feb 2017 and have just opened it. Very strange. It's supposed to be a solid balm cleanser where I assume at ideal temperatures to be similar to vegetable shortening (e.g. crisco) and mine is not that. At all. My balm is half way melted even after leaving it in the fridge. I hope Style Korean responds to my issue appropriately. 

love the scent and the texture!

this stuff is amazing. it takes off my waterproof makeup so well and i love that it is a balm so it isn't messy. the only thing that threw me up in the beginning was that if a little gets in your eyes, it fogs my vision a little but after a few blinks it goes away. other than that it is gentle and powerful for all waterproof makeup even my mascara which i love.

Did its job extremely well and I love the scent. Removed all traces of make-up.

The scent shocked me at first, since I wasn't really able to place it, it's not bad, just surprisingly refreshing. The balm doesn't irritate my eyes at all, and it's very effective. A little goes a long way, so this will last me for quite a bit. The Packaging is also very cute, but the piece that holds the spatula can seem like a bit of a hassle. It would have been nice if that was attached to the container itself, but overall definitely worth the hype, and likely will be repurchasing.