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20-06-30

Category: etc

Subject: Problem with order

Status: Completed

2020-06-30 07:04:56

When I do check out and chose the country why I couldn't find egypt in countries list

STYLEKOREAN 2020-06-30 11:07:34

Hello!
This is STYLEKOREAN.
Thank you for your interest :D

Unfortunately, the country you’ve just mentioned is not available to deliver right now :(
Your country is not available right now but as soon as we find any better shipping company, we do hope meet you and introduce our best products to all over the worlds :D
Thank you for giving us your suggestions and it will be so helpful :D

We hope that our reply wou ld be helpful and if you have further inquiries or need any information, please do not hesitate to contact us.

Thank you.

Best Regards
STYLEKOREAN

20-06-17

Order Number: 2020061302463682

Category: shipping

Subject: Still has not been shipped

Status: Completed

2020-06-17 23:10:45

hello
I placed my order on the 13th of June, but it has not been shipped yet.
Is there any problem?

STYLEKOREAN 2020-06-18 10:16:18

Hello,
This is STYLEKOREAN.
Thank you for taking the time to get in touch with us, I hope you are well.

We've just checked your order status and we might think that you feel inconvenience that you can not track your order.
Your order had completely shipped out, but we haven't provided yet the tracking number from ARAMEX.LINE.

The shipping company you've chosen, provides the collected tracking numbers once in 5 - 7 business days and we can't change any order status until they provide the tracking numbers.
We do apologize for your inconvenience again.
Once we're provided the tracking numbers, the order status will be changed automatically and also if there're any problems we will let you know.

We hope that our reply would be helpful and if you have further inquiries or need any information, please do not hesitate to contact us.
Thank you.

Best Regards
STYLEKOREAN

20-05-24

Category: etc

Subject: Canceling my order

Status: Completed

2020-05-24 00:10:34

I’m trying to cancel my order but it says it’s already out for delivery but when i’m checking the shipping it says it hasn’t been sent out and no shipping information has been sent to me. If possible can you please cancel my order and refund my money. thank you

STYLEKOREAN 2020-05-25 14:45:11

Hi,
This is STYLEKOREAN.

Could you tell me your order number or ID?
Thanks

Best Regards
STYLEKOREAN

20-05-15

Category: etc

Subject: 2020050705271461

Status: Completed

2020-05-15 08:37:27

I made my order last 7th of May. Please update me.

STYLEKOREAN 2020-05-15 14:12:36

Hello,
This is STYLEKOREAN.
Thank you for taking the time to get in touch with us, I hope you are well.

After checking your order number on our system, I can see it has been shipped from our warehouse.
But, It seems that your account has not been updated due to technical issues.
So I just updated it.
There are a lot of orders now so the delivery is delayed.
We regret the delay and we knew you already waiting for a long time.
But we truly appreciate your patience during this time.

If you have any further questions, please get in touch and I will be happy to help.
Thanks

Best regards
STYLEKOREAN

20-05-07

Order Number: 2020050708361965

Category: order

Subject:

Status: Completed

2020-05-07 12:28:02

STYLEKOREAN 2020-05-07 13:52:14

Hello! This is STYLEKOREAN.

As you requested, your order successfully cancelled. You will be refunded to your paypal account back and it might take at least 2 to 14 business days.
Thank you.

Regards
STYLEKOREAN