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My Question

20-04-27

Order Number: 2020041411411437

Category: order

Subject: Tracking Details

Status: Completed

2020-04-27 10:12:46

Hi, I had an item that I ordered but I have not received it yet when the status shows “out for delivery". Can I receive more tracking details please and when it’s going to arrive?

STYLEKOREAN 2020-04-29 17:00:48

Hi.
This is STYLEKOREAN.

Sorry for the late reply.
When I tracked it now, it says 'Delivered'.
Have you received it?
If not, please contact us again.

Best Regards
STYLEKOREAN

20-04-13

Category: etc

Subject: Shipping

Status: Completed

2020-04-13 22:32:39

Hello,

it's now only EMS delivery to Germany?

Kind regards

Margarita

STYLEKOREAN 2020-04-14 17:53:38

Hi,
This is STYLEKOREAN

Sorry for your inconvenince.
Unfortunately, only EMS delivery is available in Germany on our site so far.
But as soon as we will find any better shipping company to Germany

We hope that our reply would be helpful and if you have further inquiries or need any information, please do not hesitate to contact us.

Thank you.

Regards
STYLEKOREAN

20-04-06

Category: etc

Subject: Refund of my order

Status: Completed

2020-04-06 19:31:23

Hello,

My order got send back to you, because I was not able to go get it to my country ship post. Due to this pandemic I was not able to get home in time to get it my order.
So I am asking if it is possible for you to do a refund of the cost of my order.

my order number is: 2020030410334087

Best regards

Ines Fonseca

STYLEKOREAN 2020-04-08 15:26:01

Hello:D
This is STYLEKOREAN.

Sorry for your inconvenience.
Due to corona virus issues, your package has been returned.
So our delivery department is checking your returned package.
We will help you with a full refund after checking is done.
There are many items that are being returned now, so checking can take a long time.
So the refund will take 2-3 weeks.
Can you leave a message 2-3 weeks within, again?
We will give you refund about this.
Thank you for understanding.

Regards
STYLEKOREAN

20-03-31

Category: etc

Subject: Why is there only a $300 spending?

Status: Completed

2020-03-31 11:02:11

I was looking over the details, and you can only purchase 300.00 at a time, and was wondering why? I don't want to put in over more than 1 order if I can just order it all at once.

STYLEKOREAN 2020-04-01 11:39:58

Hi :D

This is STYLEKOREAN.

We regret to inform you that this e-mail services is for personal customers.
However, we will let this issue to the wholesale department to contact you.

Before they contact you, please apply the wholesale account first.
We would like you to visit the link we’ve given below and once you apple the wholesale account, our wholesale department will contact you soon.

https://www.stylekorean.com/shop/apply_wholesale.php

We hope that our reply would be helpful and if you have further inquiries or need any information, please do not hesitate to contact us.

Thank you.

Regards
STYLEKOREAN

20-03-31

Order Number: 2020032601023657

Category: order

Subject:

Status: Replied

2020-03-31 07:44:54

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